The product seemed to function well, but when I went to put it into storage, I found that the pads underneath had scorched my hardwood floor. I spoke to David Barnaby who was very nice and promised to replace the unit....I was more concerned about my floor, but did manage to repair that myself. His supervisor, Elizabeth, said she would send a replacement unit. I have contacted them several times, but 15 months later I still have not been able to get my unit replaced.
I've had this for awhile; always thought about writing a review but hadn't. Right after the 1 yr. warranty ended, two things went wrong. First, even though it didn't have a UV sensor, an alarm started going off periodically letting me know my UV sensor needed servicing. Then the actual digital sensor numbers started to show up distorted so they can't be understood. When I called the servicing dept., I was advised when the alarm sounds to press a sensor button so it will stop. But the alarm may go off at any time, such as 3 am. And the sensor buttons still do not work. So the machine has continued to run but with those attributes. If I had known these issues would show up right after the 1 yr. warranty ended, I would not have purchased it.
We have really liked the unit. First one quit working a nd they sent us out another one about a year or so ago. The unit runs good but the issue I have is the pads leave a residue on the floors ? I tried to clean them off but they're still There ? I don't know what material their made of but they should make that known !!!
This is my third air purifier purchased from Allergy Buyers Club, the others are Blueair. The Quietpureis all plastic and the Blueair are all metal , heavy and industrial in appearance. The Quietpure is a lot less money and I do like it as well as the Blueairs.
Even though the Quietpure is higher tech with a phone app and sensors and display it is still only a very good, reasonably priced air purifier consisting of a fan and HEPA filter. If you get it don't expect much from the tech aspects like PM sensor ,etc. as they don't really add much.
I have been running my 2 QuietPure air purifiers daily for years changing the filters, as directed. When replacing one air filter today, and seeing all the dust on the filter it made me appreciate all the more my purchase. It definitely has helped with my allergies & is super quiet at night, if you like. Others have remarked how quiet it has been during the day, too, when on Auto. What’s more I find little dust on my furniture. It really has made a difference & does its job! After years use still going strong!
Thanks for subscribing!
This email has been registered!
Allergy Buyers Club relaunched on a new platform as of August 2023, all existing customers will need to re-register to see personal details and past order history. Click Here.