FAQS

A. You will receive a confirmation email notifying you of the shipping date and tracking number. If your product is delayed or backordered for any reason, you will receive another email with more details. For more information about your Order Status please fill out our Contact Us form, or visit the My Account Page for specialized help.

A. You can email your questions to support@allergybuyersclub.com, or you can submit an online form: https://www.allergybuyersclub.com/pages/contact

If you’d prefer to speak with a Healthy Living Expert, call toll-free: 1-888-236-7231 during the following hours:

• Healthy Living Experts:
  • Monday – Friday 9 a.m. – 7 p.m. EST
  • Saturday 11 a.m. – 5 p.m. EST
  • Sunday 9 a.m. – 3 p.m. EST
• After-hours: You may leave a message. Be sure to leave your first and last name, phone number, and a brief message and someone will get back to you.

A. We accept Visa, Mastercard, Discover and American Express credit cards as well as PayPal and Apple Pay.

A. We offer free UPS Ground shipping on most orders over $35 within the US. A flat shipping rate of $10.00 is charged for orders less than $35.

For more information, visit Shipping Policy

A. If you would like to cancel an order, please contact us immediately via email (support@allergybuyersclub.com) or by calling toll-free 1-888-236-7231 during the following hours: Mon-Fri 9 am to 7 pm EST.

A. No; however, AllergyBuyersClub members receive special offers and benefits.

A. In-stock items are generally shipped same day or within 24 to 48 hours. If there is a problem with your order or we discover the item is backordered, you will receive an email with more details. For more information about your Order Status please fill out our Contact Us form, or visit the My Account Page for specialized help.

We guarantee that our customers receive the best offer on the products we sell. Therefore, we will honor the price match if you find the same product in stock being sold for a lower price on another authorized dealer’s site. All you need is proof of the competitor’s pricing. (Ex. A photo or screenshot that captures the date and price of the identical product on the authorized dealer’s website.)

Prior to your purchase, or within 30 days, call, chat, or email our Healthy Living Experts (1-888-236-7231 or support@allergybuyersclub.com,) so we can offer you the lower price or refund the difference.

Price Match Eligibility Requirements:

• Valid for identical products only. (Must be the same brand, size, color, model number, etc.)
• This offer is not valid for items purchased for resale, clearance items, open box items, products on auction sites such as eBay, or items in violation of the manufacturer’s MAP (minimum advertised price) pricing policies.
• Product must be offered on an authorized dealers’ website (s) located within the United States.
• Product must be IN-STOCK on both AllergyBuyersClub.com AND the competitor website.
• The price difference must be more than $1 including all applicable shipping costs.
• Price match approval is at our sole discretion; select cases may not be approved for matching.
• Certain product exclusions may apply as may be noted on their respective product pages.

Your security is important to us. We follow the industry’s highest standards for checkout security by using 256-bit Transport Layer Security, which encrypts your data securing it from potential attacks. We have partnered with Shopify to provide several secure payment options, including PayPal, Credit Card, Affirm, and Apple Pay. See our Privacy Policy or Contact Us for more information.

Price matching is not eligible to be combined with offers, sales, or promo codes including offers of promotional expedited shipping.