WhiteWing
Vapor Steam Cleaner Reviews
Its First
Review by Mercia Tapping
President AllergyBuyersClub.com
Overview
In total,
seven different people gave the WhiteWing
steam cleaner a workout, and our review is a compilation
of everyone's feedback. I have also printed two reviews by
our staff in their original form.
For those
of you who just want to get to the bottom line without the
details, we ended up believing this was the best value for
money we had seen in a vapor steam cleaner to date and the
manufacturer's introductory offer of $399.95, exclusive to
AllergyBuyersClub.com for $300 off the regular price, was
a real bargain. In fact, some of our staff raved about it
and several have put it on their shopping lists while the
introductory price still holds.
As a confirmed
fan of the Ladybug
continuous fill steam cleaner at $1249.95, I am not easily
impressed. I found much to praise with the WhiteWing
, indeed was pleasantly surprised, but no machine escapes
my beady critical eye unscathed. The WhiteWing
is not perfect. There is an old saying " you get what
you pay for". However, with the WhiteWing I think
you get quite a bit more than you pay for when compared to
other steam cleaners in the market place. With that said,
if you are in the market for a great little steam cleaner
at an unbeatable price, you can read the detailed review below.
Rating: Good
Plus
Pluses
Durability
and Quality of Construction:
1. This
steam cleaner has a metal, epoxy enamel coated casing rather
than a plastic casing which will add to its durability over
the years.
2. There
is an enclosed circuit board inside the steam cleaner, which
means if any moisture gets into this machine, it will not
short out. Again this speaks to its durability.
3. The
interior connections of the WhiteWing steam cleaner
are copper tubing and brass threaded fittings instead of the
more usual rubber. Rubber breaks down or rots over time.
4. The
attachments are exactly the same as have been used in most
commercial steam cleaners with success over many years, which
speaks to their quality. We were impressed with the range
and quality of attachments offered in the standard package
for such an inexpensive machine. We missed a couple of our
favorite attachments from higher end machines - but make no
mistake - this little machine has a good array of attachments
and can pretty much tackle anything you throw at it.
5. This
steam cleaner has a sturdy aluminum boiler with a heating
plate. While stainless steel will heat up faster, it is usually
quite thin in the cheaper machines. Also, if stainless steel
gets pitted because of minerals in the water, it can become
susceptible to pinholes and leaks. The heating element of
a steel boiler will also get coated with minerals over a period
of time if distilled water is not used, which will mean that
the machine will gradually lose heating ability over time.
Safety:
6. There
is an on-off trigger on the handle, which is an excellent
safety feature, so you will not accidentally leave the steam
running.
7. In
the unlikely circumstance of excess pressure (which is controlled
by an internal thermostat), the safety cap feature allows
a valve to release pressure through the cap, so the steam
would not harm the operator of the machine.
8. A pressure
gauge has a red zone for when the pressure is too high, and
orange for too low, and thus you can easily regulate the machine
for optimal (medium) pressure in the green zone, which is
when the numbers read 3 - 4.5 on the gauge. A number of inexpensive
machines skimp on including a pressure gauge, which we find
invaluable.
9. The
steam cleaner will shut itself off automatically when the
water level becomes too low and the machine needs refilling.
Minuses
1. If
you are one of those people who will clean for 4 or 5 hours
straight, then you might well prefer a continuous fill machine.
If you are like most people and two hours of house cleaning
is quite enough, then the WhiteWing water will last
that long without refilling.
2. The
WhiteWing retained optimal steam pressure just fine
on shorter intermittent cleaning tasks but on a long sustained
cleaning job on a really filthy vinyl floor where we needed
to be like the Energizer Bunny and keep going and going, the
WhiteWing lost its pressure quite quickly on a medium
setting, and we had to back off and wait for the pressure
to build up again. This was annoying. The workaround is to
use the WhiteWing on low pressure and the machine will
sustain itself, but for this particular nasty task, we wish
we could have given the machine a bit more "oomph".
3. The
WhiteWing runs wetter than some of our top of the line
steam cleaners, but a quick solution to this is to increase
the thickness of the toweling on the attachments until there
is minimal wetness on the surface just cleaned.
4. As
fans of continuous fill steam cleaners, it took some getting
used to needing to use a safety cap again, which necessitates
leaving the machine to cool down for about 20 to 30 minutes
before opening up the safety cap in order to refill or empty
out. Even so the steam that comes out when you open up the
cap for the first time can be a bit disconcerting and you
definitely need to be careful as you do it.
5. We
were disappointed with the performance of the window tool
even on low steam volume. It left too much water residue.
However, a quick wipe with a microfiber towel finished the
job.
6. A good
quality aluminum boiler, as found in the WhiteWing ,
is better than cheap stainless steel. Nevertheless, high grade
stainless steel would be our boiler material of choice for
a premium machine. Stainless steel heats up faster and retains
its heat better as a general rule. To get that grade of stainless
steel, you usually have to pay over $1,000 for the steam cleaner.
7. Filling
up the machine with a squeeze bottle is tedious, but can be
accelerated if you squeeze the bottle vigorously. We decided
to bypass the bottle squeeze method by filling the bottle
and just emptying it straight into the machine.
8. Currently
there are no "filler pads" for the WhiteWing
. These pads, supplied in higher end machines, fit inside
the brushes for a hotter, more even heat. We are told by the
manufacturer these pads will be available in the next three
months.
9. The
towels supplied with the machine could be thicker and more
plentiful. We recommend making a quick trip to your local
discount store, or buying some extra towels we sell.
10. Controlling
steam pressure and volume is on the main body of the machine
- not the handle. It is also non intuitive as it increases
counter clockwise, which took some getting used to. On the
handle controls is an extra convenience found in much more
expensive machines.
Summary:
The WhiteWing
is an incredible value for the money. It is our lightest steam
cleaner that we carry, very durable with internal commercial
quality parts and a metal exterior, and has plenty of safety
features built into the machine. A very large variety of high
quality steam cleaner tools are included with the standard
package, and all attachments have been used in a commercial
environment for many years, proving their reliability. Steam
cleaners don't often have an optional iron, and the optional
WhiteWing iron will do a superior job on clothes and
drapes alike.
If you
wish to read the extra documentation we wrote, in "The
Quick Guide to Getting Started with the WhiteWing "
you can see it is an easy to operate a steam cleaner. We also
did a Quick
Tool Guide for the uninitiated who unpack all the
tools and panic wondering what to do with them. Our Application
Guide tells you which tool to use for what cleaning
chore. More information about the WhiteWing
steam cleaner can be found on our web site. The introductory
price by the manufacturer is $399.95, $300 off the regular
retail price.
WhiteWing
Vapor Steam Cleaner
Another Review by Richard Gerardi
AllergyBuyersClub.com Staff
I
had fun rampaging through the house last night with the new
WhiteWing steam cleaner. I spent about 4 hours while
my roommate occasionally watched me in hysterics. "Boys
with toys ya know."
My mission
tonight was to:
- Clean
the kitchen top to bottom
- Clean
the bathroom floor, toilet, shower door, sink, walls and
radiator.
- Clean
300 Square feet of wooden floors in the dining room, living
room and hallway
- Not
to bug my roommate as she finished her final paper for her
graduate degree at Boston University due at 9:00 a.m. the
next day.
The first
job was filling the WhiteWing . This was my least favorite
part about the machine, aside from giving it back. The bottle
that comes with the machine is a pretty cool design. It has
a top nozzle that when pressed down empties the water into
the WhiteWing . The water took a good 4-5 minutes to
fill the machine. The next day I mentioned this to a few people
who had also used the WhiteWing and they looked at me
like I had two heads. "Richard, it's a plastic bottle,
give it a little squeeze and the water will come out faster,"
they said. I have since tried again with the squeeze method,
and it works wonderfully. I blame the original attempt on
being overtired. That's my story, and I'm sticking with it.
The WhiteWing took the expected 10 minutes to warm up,
and I was ready to go.
Steam
Pressure
The first
thing I noticed was the steam pressure was noticeably higher
and cleaned out crevices faster than the other units I have
tried in the past. The higher pressure made me want to keep
on going, because I was getting more accomplished in less
time than my previous attempts with the other models. I found
that when my progress was slower with the other machines,
I had less desire to continue on. That meant more procrastination
in front of the TV. There's also that whole thing growing
up as a guy using anything with a trigger was always cool:
squirt guns, the backyard hose, play guns. I think this whole
steam cleaner thing was invented by either a woman who wanted
to get her husband to help out more around the house, or a
man that had no choice but to help out.
The
Kitchen
5:40
p.m.
My first
project was the stove. I'm almost ashamed to admit that parts
of it changed so drastically that it looks like a different
stove now. The buildup on the ledge over the burner knobs
is now shiny, and the amount of dirt and whatever else was
up there that came off was a bit disturbing. The oven door
handle was a breeze and the door was now reflecting images,
and I got caught by my roommate making funny faces in it.
It would have been great to have an attachment that could
get down between the sides of the stove, instead of just spraying
down there. I'll have to put in a request to the engineers.
6:00
p.m.
For the
counters and sink, I used the larger triangle brush with a
towel attached. The towels attach very easily by clipping
on to the brush. You definitely want to go down to your neighborhood
home center and pick up some more towels. They're pretty cheap
and they sell them by the dozen. I suggest buying a couple
bundles. I also suggest getting yourself a small plastic garbage
basket to put the dirty towels in while you work.
The counters
were easy enough, and the sink was sparkling clean. I wasn't
brave enough to go inside the fridge, but the outside looks
brand new. Take all your pictures and take-out menus off the
fridge and using the triangle brush, just wipe down the side.
The spray
nozzle also worked great on the neoprene gasket, which is
always impossible to clean otherwise. That's the piece of
rubber inside the fridge door.
6:20
p.m.
Still
using the triangle brush I put on a new towel and attacked
the ceiling fans. The triangle brush can be rotated around,
perfect for ceiling fans and tops of cabinets that you haven't
seen since 1982. It locks into place and 3 minutes later I
was done with my first fan. To be efficient, I figured I finish
the other three while I had everything set up. Fifteen minutes
and 4 towels later I was finished.
6:35
p.m.
Time to
change to the floor brush, another towel and attack the tiled
floor. See, I told you to get more towels. I was told by someone
here to put a little of orange cleaner on the towel and start
cleaning. They recommended that over pouring it on the floor
because it wastes the cleaner and is slippery. I used orange
cleaner, because that seems to be the trend now. Remember
when everything was lemon scented. Now it's all orange or
citrus.
I have
a pretty big kitchen and lots of tile. I love my tiled floor,
but when you have a four year old and cook as much as I do,
it gets dirty quickly, and there is only so much space under
the fridge to sweep dirt. The tools maneuvered very easily
under cabinets, although I recommend a quick sweeping first
because those towels fill up with dirt quick and although
it's not too painful changing them, you certainly don't want
to change them every couple of minutes. Generally, it was
painless and quick. For tougher stains you have to hold the
steam a little longer to get the stains off the floor. There
is a great smaller triangle tool included with the WhiteWing
that clips on and either spays out of the bottom or if turned
one click clockwise, it sprays into the corners. Fantastic
for tough to reach corners.
Another
new towel, and right into the dining room. You want to lower
the steam here. You don't want to have too much moist heat
on a wood floor. One noticeable difference between some of
the other machines here is a lack of control of the steam
on the handle. You have to bend over and turn a knob on the
WhiteWing to control the amount of steam coming out
instead of just pressing a button on the handle. A feature
I missed, but not worth the extra expense in my opinion.
Aside
from moving furniture around, this part is easy. After the
floors were done, I used the large triangle brush and spray
nozzle to clean the radiators. Be careful not to burn off
the paint on your walls and radiators. You do avoid this by
pushing the steam button for a few seconds and letting go.
Then run the towel over the wall or the radiator as in this
case. I noticed a little of the radiator paint on the towel
the first time I did it wrong. No harm done but be careful.
7:25
p.m.
Snack
in front of the TV. This is actually a very important part
of the cleaning process. Breaks are very important. They are
a reward for your hard work. It takes discipline to be able
to get up though. The key is to watch something that's not
very interesting. Anything that's on TV that can hook you
into grabbing a pillow and blanket will hook you, and your
done cleaning for the day. For the guys I suggest Lifetime
Television for Women, and for the ladies ESPN Classic Sports.
For this evening's activities I have chosen the Worlds Worst
Drivers. Fun to watch, but easy to walk away from.
The
Bathroom
7:45
p.m.
Time to
do the bathroom. At this point I'd recommend always doing
the bathroom first. Motivational speakers always recommend
you do the thing that you usually put off, first, and you
will meet your goals every day. I however have made the mistake
of leaving the worst for last this evening.
I don't
care how much you like cleaning, there is nothing worse than
getting down on all fours to clean the toilet. The only time
anyone should ever be in that position is after a long night
down at the pub. Here's where the wand comes in really handy.
With the exception of wiping it down with a cloth, I actually
cleaned the entire toilet without having to bend over at all.
That's worth the purchase price alone if you ask me.
Next was
the shower door. It's amazing what a clean shower door looks
like. The triangle brush is definitely my favorite tool at
this point. I did the door inside and out. It doesn't look
brand new, but its close. The high pressure from the nozzle
really got out the crud that forms in the door tracks.
The floor,
sink and radiator were quick and easy. A lot of dust and dirt
came out from behind the radiator, so I advise doing them
first and sweeping up after before the rest of the floor.
The exact opposite of what I did. We learn by trial and error.
8:30
p.m.
I think
that's enough for me tonight. Let me sum up my experience
with the WhiteWing for you.
1. Continuous
fill vs. non-continuous fill. I used the WhiteWing for
almost three hours and did not have to refill. The steam is
supposed to be good for over two hours of usage, but remember,
you are doing other things in between using the steam cleaner.
Your moving things around like furniture, stuff on the kitchen
counters and so on. You can certainly take a couple of minutes
to refill the machine and do something else for ten minutes
while the WhiteWing reheats the water. When I emptied
out the water left in the WhiteWing , I would guess
that I could have easily used that machine for another hour
and a half before refilling it.
2. Maneuverability.
Moving the WhiteWing around the house with all the tools,
towels, and basket were a big thorn in my side. I highly suggest
getting the cart accessory to put the machine and all the
tools and towels in. You'll still spend less money than buying
one of the other units.
3. Adjusting
the steam. As I said before, it's a great feature being able
to control how much steam comes out of a steam cleaner with
buttons or levers at your fingertips. Whether it's necessary
for you or not is up to you. For myself,f it was definitely
something I thought about every time I bent over, but when
I thought about the difference in price those thoughts quickly
faded.
4. Steam
pressure. I'm still waiting for technical numbers on the pressure
of the steam, but I can tell you it's as good or better that
everything else I've used so far.
5. Bang
for the buck. I would have to say this is the best vapor steam
cleaner value on the whole website. Those people, who have
been holding off buying a steam cleaner in the past because
of price, should have little excuse now. The WhiteWing
steam cleaner gives the big boys something to strive towards
in terms of value. I can't wait to get one. Next time my projects
are going to be the bathtub tiles, windows, rugs and mattresses.
More information
about the WhiteWing
steam cleaner can be found on our web site. The introductory
price by the manufacturer is $399.95, $300 off the regular
retail price.
WhiteWing
Vapor Steam Cleaner
Another Review by Margie Brenner
AllergyBuyersClub.com Staff
My husband
and I are landlords, and we rent out a two bedroom apartment.
Each year when it's time for the renters to move out, they
inevitably leave a challenging, nasty mess for us to clean
up. This year, we decided to try out the WhiteWing Steamer
in the kitchen to see if we could boost the looks of the 6-year
old tile floor and even older refrigerator. When the tile
floor was put in, the grout was originally off-white. Last
weekend, the tile grout appeared very black, and the mauve
tiles a shade darker than I had remembered them from 2 years
ago with a dirty film covering them. I suspect that the renters
didn't clean more than once a year, given the grimy condition
of the floor.
I sampled
an area on the kitchen floor by using the small 1" black
nylon brush with the one hole nozzle. After about 6 slow scrapes
with the brush around each tile, I was blown away at how the
black grime dissipated out of the grout and off to the sides,
turning it back to it's original off-white color. I decided
to try out the large triangle brush without a towel to see
if it would speed up the job a little. I learned that if I
turn the triangle brush on it's side and use an edge, it did
a fine job on the grout a little quicker, but not as thorough
as the small round brush. I was fine with sacrificing perfection
to get it done faster. The steam cleaner even got out bright
pink latex paint that had dried into the tile. I called in
my husband to follow me with the towels to wipe up the residue.
I steamed, he wiped up the grime, and the floors came out
great - looking as if they were only 1 year old instead of
6 years old!
If I was
using chemicals, there is no way my husband could have tolerated
being so close to the floor to help wipe up since he has allergies.
Although steam cleaning is a one person job, 2 people makes
it even faster - we did 70 sq. ft. of tile together in an
hour, and wiped up using 6 hand towels ($2.50 at Home Depot
for the towels). My husband's allergies weren't provoked at
all. I think if we had to bleach the grout, it would have
taken at least 3 hours, not including getting a headache from
the smell.
The 10-year
old refrigerator took 15 minutes - I used the small nylon
brush in the nooks and crannies of the fridge shelving, and
it got off that residue left from dried oily salad dressings,
and caked on egg yolk. The small brush worked especially well
on that mildew around the rubber seal on the inside door that
seems to never comes clean with chemicals. Since the fridge
was emptied out, I could quickly go over it with the large
triangle brush on the inside, and outside doors. The fridge
truly looked much younger than it's years when I finished
the job.
We plan
on steam cleaning in between our renters from here on out!
Please let others know about this effective model by sharing
our experience.
More information
about the WhiteWing
steam cleaner can be found on our web site. The introductory
price by the manufacturer is $399.95, $300 off the regular
retail price.
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